The other day I received a bill from a medical provider regarding my wife. The bill said that they had submitted the information to the insurance company and that they had denied the claim. So I checked online with my insurance company to see the Explanation of Benefits (E.O.B.) to see why the claim was denied. There was no E.O.B.
So I called the provider and told them that I had not received an E.O.B. yet and that it was not online yet. They reviewed their records – here they had keyed some information in wrong, which is why the claim had been denied, and why there was no E.O.B. So the medical provider resubmitted the claim, and it went through.
The bill is for $160. Taking 10 minutes of my time and checking for the E.O.B. will probably save me over $100, maybe the whole $160 (we have met the deductible).
It pays to check on medical bills. This is not the first time I have been billed incorrectly for something. And once you pay a bill, it is extremely hard to get the money back!
