My current mortgage rate is 4.75% for 30 years. With interest rates dropping almost weekly, I started casually looking to see if I could get a better rate and a good deal (low refinance expenses). I started with Wells Fargo because that is who I have my loan with now, and they have been pretty good to deal with.
So I went online and filled out some basic information. On the form it stated how you would like to be contacted – I put by email. I can be hard to reach by phone, and I really didn’t want to talk to a salesman. I just wanted some quick basic facts.
The next day I get an email asking me to call. I ignored it. So then about 2 days later I get an email asking me to call again. I replied back what I wanted to know and asked them to email me the answer. The next day I get an email asking me to call. I don’t want to call! Why ask me my preference if you are not going to abide by it? Frustrating!
Then I get a call from them from a salesman. Against my better judgment I did talk to him. He got my general info – which I had already included in a previous email which they obviously didn’t read. The salesman thinks it would be best for me to refinance to a 20 year loan at 4.75% What? He thinks it it a good idea for me to pay refinancing costs to just change my loan from 30 to 20 years? I can do that myself just by paying a little extra. He was no help and a waste of my time and he was trying to rip me off by having me refinance for no reason. I don’t like my time being wasted and I especially don’t like being ripped off.
I have no great need to refinance, just was looking for a deal. So I will wait to after our vacation later this month and see where rates are. If they are still good or even l0wer I may check out another company.
